How do I sign up for Smart911? How do I turn off alerts?
  • Go to the Smart911 website and click “sign up today.” You will then be prompted to enter your information.
    • To receive weather alerts, go to the alerts tab located on the right side of the webpage and click “opt-in now.”
    • Enter your notification preferences (email-phone-text) and select how your preference.
  • To opt-out and remove weather alerts, log into your Smart911 account, select “edit alerts” located at the top right of the page. Select and remove the check on “notification preferences.”
  • To remove your Smart911 account, click on “Account settings” in the toolbar at the top of the page, scroll down to the bottom of the page, and select “remove the account.”
  • You can also sign up and remove alerts or accounts on the Smart911 App. The settings tab located at the bottom of the Smart 911 App allows you to complete all edits.

Show All Answers

1. Is the Prosper Fire Department hiring?
2. How can I add or remove the voluntary $1 monthly donation to the Fire or Police fund from my Utility Bill?
3. Does the Prosper Fire Department offer CPR classes for residents?
4. How do I find help installing a child’s car safety seat?
5. Can I get my blood pressure checked at the fire station?
6. What type of fire extinguisher should I have in my home?
7. How do I dispose of my old fire extinguisher?
8. How do I obtain a copy of a fire incident report?
9. How do I obtain an EMS incident report?
10. How do I obtain my ambulance bill and/or who do I speak to concerning my ambulance bill?
11. Do you host birthday parties or take the fire engine to schools?
12. Do you offer Station tours?
13. How do I dispose of my unused medications or needles?
14. What to do with used sharps in Texas?
15. How do I sign up for Smart911? How do I turn off alerts?
16. How do I view the railroad cameras?
17. How do I report an issue with the train?
18. Can I request the Fire Department to drive by my house?
19. Why do I hear a siren when there's no bad weather?
20. What is the Outdoor Warning System?
21. Will the fire department come fill my swimming pool?