The Prosper Public Works Department’s highest priority is water quality. Flushing is required by TCEQ, and may take place after a water line repair, or if an area of Town has low demand, to maintain water quality levels that meet or exceed TCEQ requirements. The frequency of the flushing is dependent on the chlorine levels found in the water in your neighborhood, which is tested every day. Flushing does not impact customer water meters or water bills. If an increase in your water bill has concerned you, please reach out to our Utility Billing Department at (972) 569-1002 so someone can help to determine a cause for the increase in your utility bill. Our staff takes water samples daily throughout Town to ensure we are delivering the highest quality of water to our water users. Water pressure may fluctuate slightly while a fire hydrant is being flushed, however, a change in water pressure does not affect the consumption flowing through a water meter. If you have further questions about flushing and water quality, please contact Tristan Cisco at firstname.lastname@example.org or call (972) 569-1047.