Show All Answers

1. Can I pay my water bill online?
2. How do I report an issue with my meter?
3. How do I set up new service, or request a hydrant meter?
4. When is bulk trash pickup?
5. How do I apply for service?
6. When is my water bill due?
7. How do I set up automatic payments?
8. How do I contact Utility Billing?
9. How do I check my water usage?
10. When are my trash & recycling days?
11. How do I transfer utility service?
12. How do I transfer utility service on a rental property?
13. How can I view my water bill online?
14. How many days do I have to pay the water bill after the due date?
15. How do I dispose of bulk waste?
16. How do I request a name change on my water bill?
17. I am in need of Ace Portal Support. Who do I contact?
18. I placed my trash/bulk trash out for pick up and it was not picked up. What should I do?
19. I have not received my water bill for the month. Who do I contact?
20. What are my watering days?
21. Is there a trash dump or landfill that we can take trash to ourselves?
22. We are selling our home, how do I return the trash cans? How does the new owner receive them?
23. How do I change the contact information on my account?
24. How do I disconnect my service?
25. Where can I drop off bulk items?
26. How do I set up an account for utility service?
27. I just had my swimming pool built in my backyard, do I need to provide a notice about filling it?
28. When is yard waste picked up?
29. Do I need to tie the biodegradable yard waste bag?
30. Can I get an additional trash pickup?
31. How do I get an additional or replacement trash or recycling cart?