Winter Weather Preparedness

Winter Weather Preparedness

Winter weather preparedness is crucial to ensure the safety of your family, home, and community. Be sure to follow the National Weather Service (NWS) - Fort Worth for weather updates and information. Winter weather in North Texas can be unpredictable, but when temperatures fall below freezing (32°F), remember the four "P's" of winter weather safety:

People: Keep your family warm and check on elderly family members or neighbors who may need extra blankets, winterizing their homes or a warm place to stay.

Pets: Dogs and cats get cold too, so bring them inside at night to keep them healthy and safe.

Plants: Cover plants to keep them warm at night or bring them inside.

Pipes: Cover exposed pipes to prevent freezing and breaks. Don't forget to turn off your sprinkler system during the winter.

Rave Alerts 

Rave Alert is a free service that provides emergency information directly to your cell phone, email, and/or landline. By opting into Rave Alerts, you will receive automated weather warnings and other emergency alerts issued by the National Weather Service (NWS) - Fort Worth. This can include notifications for shelter-in-place or evacuation orders, hazardous materials incidents, and various severe weather warnings such as:

  • Tornado Warning
  • Thunderstorm Warning
  • Flood Warning
  • Flashflood Warning
  • Ice Storm Warning
  • Winter Storm Warning
  • Hard Freeze Warning

To register for Rave Alerts, visit the Rave Alerts page.

Winter Weather Alerts

The National Weather Service (NWS) - Fort Worth office issues alerts for specific weather events that may impact Prosper. Below are the definitions of winter weather alerts used by NWS:

  • Winter Storm Outlook: Issued when a significant winter weather event is likely beyond 36 hours.
  • Winter Storm Watch: Issued 12 to 36 hours in advance when heavy snow (4+ inches in 12 hours or 6+ inches in 24 hours), significant ice accumulation (0.25+ inches), or heavy sleet (0.5+ inches) is possible.
  • Winter Storm Warning: Issued when hazardous winter weather conditions are occurring or expected within 12 hours.
  • Winter Weather Advisory: Issued for minor snow accumulations (less than 4 inches in 6 hours or less than 6 inches in 24 hours), light ice accumulation (less than 0.25 inches), or freezing drizzle with minimal accumulation.

NWS may also issue Freeze Warnings and Wind Chill Advisories for significant temperature drops, though these events typically do not impact Town operations.

Road Conditions

The Town of Prosper prioritizes bridges, intersections, and main roadways during snow or ice events by applying sand or de-icing materials as needed. Residential streets are not treated due to resource limitations.

Closures and Cancellations

Town facilities may close or adjust hours during severe winter weather. For the most accurate information, visit The Town of Prosper's Facebook page.

Facility Closures

Town Administrative Offices Open Monday - Friday, 8 a.m. - 5 p.m.Status
Prosper Town HallOpen
Prosper Community LibraryOpen
Parks and Recreation FacilitiesOpen


Trash & Recycling Delays

Trash and recycling collection services may be delayed during severe weather.  Updates can be found on The Town of Prosper's Facebook page.

  • If you suspect your items were skipped in error, contact Utility Customer Services by emailing usc@prospertx.gov or calling 945-234-1924.

Water Leaks & Frozen Pipes

During freezing temperatures, frozen water in pipes can lead to leaks or pipe bursts.

Reporting Water Line Breaks

If you experience a water line break, call Prosper Dispatch at 972-569-1000 or dial 911.

Preventing Frozen Pipes

  • Insulate outdoor hose spigots.
  • Turn off irrigation systems.
  • Open cabinets beneath sinks to allow warm air to circulate.
  • Allow faucets to drip slowly (1-2 drops per second).
  • Check out these cold weather tips for your home from Propser Fire Rescue.

Power Outages

Do not call 9-1-1 to report a power outage. If your power goes out, contact your power company to report the outage. If you are without heat and need overnight shelter, please call the Prosper Police Department at 972-569-1000 for assistance.

Oncor: Report an outage by calling (888) 313-4747, texting OUT to 66267, or downloading the Oncor mobile app from Google Play or the Apple App Store. View Oncor's outage map or enroll in Oncor alerts.

  • CoServ: Report an outage by calling or texting OUT to (855) 938-3496. Get updates by texting STATUS to the same number. View CoServ's outage map. For gas outages, call (844) 330-0763.

Stay Informed